Flexible & Reliable

Rootz was developed with a simple philosophy in mind – human beings should not be performing mind-numbing repetitive tasks. Where possible, automation should be implemented allowing our people to focus their creative energies to push the boundaries of what an iGaming brand can be.

We have spent the better part of the past few years planning, building, and implementing the Rootz platform so our team members are able to focus on our most important resource – the customers.

Backend

Managing an online casino requires more than just technical personnel. Content creators, marketers, fraud and payment specialists, graphic designers, and general management all have a need to perform certain backend functions for a casino. Rootz, although created with a high degree of technical competency, was built with the mindset that a casino backend should be easy to navigate and operate by all persons.

The Rootz backend was built in collaboration with our entire crew. The programmers took their suggestions and created a product according to their needs while allowing for the greatest flexibility in order to launch and integrate future brands and products.

Leave the robotic tasks to machines and free up time for human beings to unleash the power of their creativity.

- HOLA NIEMI

Data Analysis
  • Full-scope data with a straightforward UI
  • Real-time reporting
  • Custom gamespace built from user data
Rewards & Bonuses
  • Customer levels promote brand loyalty
  • Timely incentives boost customer retention
  • Dynamic system rewards according to play
Payments
  • Super fast withdrawals
  • Bank transfer, credit cards, and e-wallets available
  • Dedicated Payments team
Security
  • Express KYC with docs uploaded straight to the platform
  • Top-notch security and robust fraud protection
  • Automatic KYC validation where available
Automated CRM
  • CRM powers robust customer segmentation
  • Fully automates most customer communications
  • BI anticipates customer behaviour
Customer Support
  • 24/7 email and live chat Support in English, German, Finnish, French, and Norwegian
  • VIP account managers

Licenses and Game Suppliers

Rootz Limited is licensed and regulated by the Malta Gaming Authority under the license MGA/B2C/599/2018 issued on 30.04.2019, the Gambling Authority of the Federal States (GGL) with licence number 208.1.1-02254-Rootz Ltd. issued on 15.09.2022, and the Alcohol and Gaming Commission of Ontario (AGCO) with the license number OPIG1242821 issued on 26.10.2022.