IT and Information Security Manager

Rootz Ltd

Automate the Game


  • Responsible for Organisation-wide systems and information.
  • Reporting to the CTO and working closely with Rootz Operations team, will be responsible for building and managing the IT Department.

Duties and responsibilities include:

  • Provide IT support of desk-based computer hardware and software as well as diagnosing and solving issues for internal/external users
  • Identity and Access Management for Rootz employees and partners
  • Serve as the administrator of internal IT systems used at Rootz as well as the Office networks and VPN
  • Developing and implementing User Management, Access Control and Information Security policies and best practice guides for the organisation
  • Organising and running the internal IT support help desk
  • Device Management and IT installations, implementations, configuration & rollouts for both Windows and Mac laptops as well as Android and IOS mobile devices
  • Running regular checks on network and data security
  • Conducting regular system audits
  • Conducting technology orientation and exit briefing for all staff as well as preparing technology and systems for new and existing staff
  • Providing necessary recommendations to the Management Team regarding Purchasing, Upgrading and Implementation of Technology
  • Managing IT inventory including procurement
  • Designing training programs and workshops for staff
  • (Monitoring the Rootz Platform Production System infrastructure)

Required Education, Skills and Competencies:

  • At least 3 or more years’ experience in a similar position, ideally with experience working with Atlassian Jira and Confluence applications
  • Strong background in information technology
  • A clear understanding of the challenges of information security
  • Windows and Mac device management
  • Network management
  • Strong analytical and problem-solving skills
  • A Bachelor’s or master’s degree in a computer field would be considered an asset

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